Information We Collect

We collect information that you provide directly to us when creating an account, enrolling in courses, or contacting our support team. This includes your name, email address, phone number, professional background, and learning preferences.

Personal Information

• Contact details including name, email address, phone number, and mailing address
• Professional information such as job title, company name, and industry experience
• Educational background and certifications relevant to financial analysis
• Payment information for course enrollment and subscription services

Usage Information

We automatically collect information about how you use our platform, including course progress, time spent on modules, quiz results, and interaction patterns with our learning materials.

How We Use Your Information

Your information helps us provide personalized learning experiences and improve our educational content. We use data analytics to understand learning patterns and enhance course effectiveness.

• Delivering personalized course recommendations based on your professional goals
• Tracking your progress through financial modeling programs and certifications
• Sending educational updates about new courses and industry developments
• Providing technical support and responding to your inquiries
• Improving our platform functionality and user experience

Data Storage and Security

Your personal information is stored securely using industry-standard encryption and security protocols. We maintain physical, electronic, and procedural safeguards to protect your data against unauthorized access.

Security Measures

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Access controls limiting staff access to personal information on a need-to-know basis
• Secure backup systems with encrypted storage for data recovery purposes

Your Rights and Choices

Under Australian Privacy Principles, you have specific rights regarding your personal information. You can access, correct, or request deletion of your data at any time.

Access and Control

• Request a copy of all personal information we hold about you
• Update or correct inaccurate information in your account profile
• Delete your account and associated data, subject to legal retention requirements
• Opt out of marketing communications while maintaining access to course materials
• Export your course progress and completion certificates

To exercise these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Course completion records may be kept longer to maintain certification validity.

• Account information is retained while your account remains active
• Course progress and completion data is kept for seven years to support professional certification requirements
• Payment records are maintained for tax and accounting purposes as required by Australian law
• Marketing preferences are deleted immediately upon request

Third-Party Services

We work with trusted service providers to deliver our educational platform, including cloud hosting, payment processing, and email delivery services. These partners are bound by strict confidentiality agreements.

Service Providers

Our third-party providers include payment processors for secure transaction handling, cloud storage providers for platform hosting, and email service providers for course communications. All partners must meet our security standards and comply with applicable privacy laws.

International Data Transfers

Your information may be processed and stored outside Australia when necessary for platform functionality. We ensure appropriate safeguards are in place when transferring data internationally.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or platform notifications at least 30 days before they take effect.

Your continued use of our services after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.